ROCKLAND COUNTY, N.Y. - The Clarkstown Police Department is cautioning Rockland County residents to be on high alert after a fraudster attempted an elaborate scam on a New City woman by taking over her iPhone.
A 59-year-old woman reported to police this week that she received a message from Apple Inc. on her iPhone, which stated that she had a virus on her phone, with further directions to press a button that put her in contact with a male operator who stated he could fix her phone.
The operator proceeded to tell the woman to connect her phone to a computer so he could gain access to the phone. As she was preparing to plug her phone into her son’s laptop, police said she became suspicious and contacted the Apple store in Nanuet, who advised that this was a scam and the company doesn’t notify customers in such a manner.
Police said that the woman received two more calls from the operator, which showed it was the same number as the Apple store in Nanuet. Investigators said that it appears the suspects are spoofing the location’s caller information.
“Please share this information with family and friends,” police said. “We remind all of our residents that you should never disclose personal information to anyone unless you’re 100 percent certain that you are speaking to an actual representative of the company you need to deal with.”
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