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Clarkstown Police Issue Software Scam Warning

The Clarkstown Police Department are warning computer users to be cautious after a local woman was targeted by software scammers.
The Clarkstown Police Department are warning computer users to be cautious after a local woman was targeted by software scammers. Photo Credit: Facebook

CLARKSTOWN, N.Y. -- Police are warning residents to be cautious after a Clarkstown woman was targeted by computer fraudsters.

Police said the victim was contacted by a man claiming to work for RKK Tech Support, which, he said, was an affiliate of JBM Tech LLC.

He told her that the tech department was shutting down and that she was entitled to a refund of $299.99 she supposedly paid when she bought her computer.

The woman asked him to give her her customer ID number.

He did and then told the woman that she had paid $299.99 for a year of software with lifetime backup assistant and that her support date was to end next September, police said.

She was then told that the tech department could connect to her computer and communicate using a Skype-like program called "Teamviewer" to communicate with each other, police said.

When the victim was connected to what she thought was customer support, she was asked for her credit card information in order to refund $299.99. The scam artist then told her that the transaction hadn’t gone through and asked if he could refund the money directly into her checking account, police said.

She then gave him her checking account and routing numbers.

The alleged fraudster then called her back and told the victim that he had “accidentally” deposited $2,999.99 and "politely" asked if she could return $2,700, police said.

The woman told police that she returned the requested amount through Wal-Mart/Western Union. She was contacted again and told by the suspect that he had “accidentally” deposited $19,999 into her bank account, police said.

The victim called her bank and it confirmed that the money was in fact deposited into her account from her own home equity line of credit.

The thieves accessed the woman’s line of credit when she allowed them remote access to her computer.

The victim said that since it wasn't her money to keep, she wanted to return it. She followed instructions to make two withdrawals of $10,000 each and to deposit it into a Wells Fargo account, police said.

It wasn’t clear what the upshot of the reported fraud was, but residents were advised to contact their local police if they suspect something is amiss, especially with online transactions.

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